Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you register for an account, subscribe to our Service, or contact us. This may include:

• Name, email address, and contact details.
• Account credentials (username and password).
• Billing information (processed by our third-party payment provider; we do not store full payment card details).
• Profile information, preferences, and any content you submit through the Service.

1.2 Information Collected Automatically

When you access our Service, we may automatically collect certain information, including:

• Device Information: browser type, operating system, device identifiers, and screen resolution.
• Usage Data: pages visited, features used, search queries, click patterns, and session duration.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies and Similar Technologies: we use cookies, pixels, and local storage to enhance your experience and collect analytics data. See Section 6 for details.

1.3 Information from Third Parties

We may receive information about you from third-party services you use to authenticate (e.g., Google Sign-In), analytics providers, and publicly available sources.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process transactions and manage your subscription.
• Personalise your experience and deliver relevant content and recommendations.
• Communicate with you, including sending service-related notices, updates, and promotional materials (with your consent where required).
• Monitor and analyse usage trends to improve the Service's functionality and performance.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We engage trusted third-party companies and individuals to perform services on our behalf (e.g., hosting, payment processing, analytics, email delivery). These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

Account data is retained for the duration of your account. If you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required for legal, accounting, or compliance purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: required for the Service to function (e.g., session management, authentication).
• Analytics Cookies: help us understand how users interact with the Service so we can improve it.
• Preference Cookies: remember your settings and choices (e.g., theme, language).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

7. Third-Party Services

Our Service may integrate with or contain links to third-party websites and services (e.g., authentication providers, analytics platforms, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Our key third-party service providers include:

• Authentication: Google (for Google Sign-In).
• Hosting & Infrastructure: Vercel, Supabase.
• Payment Processing: Polar.
• Analytics: Algolia (search analytics).

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal obligations.
• Portability: request a copy of your data in a structured, machine-readable format.
• Objection: object to the processing of your personal data for certain purposes.
• Withdraw Consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@solantis.mu. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Mauritius, where our service providers operate. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at info@solantis.mu.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this page periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: